These notes are unpolished collections of thoughts, unfinished ideas, and things I want to remember later. In the spirit of learning in public, I'm sharing them here. Have fun exploring, if you want!

Customer Success Metrics

Linked references

Customer Success: How Innovative Companies are Reducing Churn and Growing Recurring Revenue
Tags: [[Customer Success]] [[Books]] Chapter 2: The Customer Success Strategy Three basic benefits that come from executing customer…
The Beginner's Guide to Customer Success
Tags: The Beginner's Guide to Customer Success Strikedeck Inc., Sonia Siganporia, Miku Seko, and Paul Reeves Have we invested enough in…

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