These notes are unpolished collections of thoughts, unfinished ideas, and things I want to remember later. In the spirit of learning in public, I'm sharing them here. Have fun exploring, if you want!
Customer Success
Linked references
Committed monthly recurring revenue / CMRRCMRR Tags: [[Customer Success]] What is CMRR? Committed monthly recurring revenue. Monthly recurring revenue + Signed contracts - churn MRR…Customer Success: How Innovative Companies are Reducing Churn and Growing Recurring RevenueCustomer Success: How Innovative Companies are Reducing Churn and Growing Recurring Revenue Tags: [[Customer Success]]
[[Books]] Chapter…Customer Success LeadershipTags: [[Customer Success]]The Beginner's Guide to Customer SuccessThe Beginner's Guide to Customer Success Tags: [[Customer Success]] The Beginner's Guide to Customer Success
Strikedeck Inc., Sonia…Customer Success BooksCustomer Success Books Tags: [[Customer Success]] Books to look at: Customer Success: How Innovative Companies Are Reducing Churn and…Customer Success MetricsCustomer Success Metrics [[Customer Success]]Proactive Customer SuccessProactive Customer Success [[Customer Success]]source: cmrr source: customer-success-book-notes source: customer-success-leadership source: the-beginners-guide-to-customer-success source: customer-success-books source: customer-success-metrics source: customer-success-proactive