These notes are unpolished collections of thoughts, unfinished ideas, and things I want to remember later. In the spirit of learning in public, I'm sharing them here. Have fun exploring, if you want!

Customer Success

Linked references

Committed monthly recurring revenue / CMRR
CMRR Tags: [[Customer Success]] What is CMRR? Committed monthly recurring revenue. Monthly recurring revenue + Signed contracts - churn MRR…
Customer Success: How Innovative Companies are Reducing Churn and Growing Recurring Revenue
Customer Success: How Innovative Companies are Reducing Churn and Growing Recurring Revenue Tags: [[Customer Success]] [[Books]] Chapter…
Customer Success Leadership
Tags: [[Customer Success]]
The Beginner's Guide to Customer Success
The Beginner's Guide to Customer Success Tags: [[Customer Success]] The Beginner's Guide to Customer Success Strikedeck Inc., Sonia…
Customer Success Books
Customer Success Books Tags: [[Customer Success]] Books to look at: Customer Success: How Innovative Companies Are Reducing Churn and…
Customer Success Metrics
Customer Success Metrics [[Customer Success]]
Proactive Customer Success
Proactive Customer Success [[Customer Success]]

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